- What do I do if I forgot my Ubisoft email?
- Why can’t I log into my Ubisoft account?
- Did Ubisoft get hacked?
- How do I get a refund from Ubisoft?
- How do I contact Ubisoft by email?
- Is AccountSupport UBI com real?
- How do I change my Ubisoft password?
- How do I know if I have a Ubisoft account?
- How do you get Beaulo charm?
- How do I recover my Uplay account?
- Why can I not connect to Ubisoft servers?
- How long do I have to wait to log into Uplay?
- How do I contact Ubisoft?
- What does a Ubisoft account do?
- Is Ubisoft account safe?
- Can I change my Ubisoft email?
- How long does it take for Ubisoft to respond?
- How do I delete my Ubisoft account?
What do I do if I forgot my Ubisoft email?
If you’ve lost access to your email address, the Ubisoft support team will need to go over some security questions with you, and once those are answered, a new email address can be added to your account.
It was the right thing to do to submit a ticket, but you also have the option of using the telephone if you wish to..
Why can’t I log into my Ubisoft account?
Additionally, if you are having trouble signing into your Ubisoft account on one of our sites, please try clearing your cookies and cache, utilizing an incognito or private browsing window, or using a different browser altogether. … I do not have access to the email address that is associated to my Ubisoft account.
Did Ubisoft get hacked?
Ubisoft has sent out emails to U-Play account holders to inform that one of the company’s websites has been hacked. … “During this process, we learned that data had been illegally accessed from our account database, including user names, email addresses and encrypted passwords,” says the email.
How do I get a refund from Ubisoft?
You can request a refund for a digital order within 14 days of your purchase, as long as the content has not been launched. Return requests for digital products can be submitted by selecting the Ask for a refund link next to the relevant product on the Order History page of the Ubisoft Store.
How do I contact Ubisoft by email?
Select the Options button at the top right of the screen. In the drop-down menu, select Go To: Contact Support. You will now see the Open a Support Case page. Select Email Us for a support ticket or Start Chat for a live chat within the listed hours of operation.
Is AccountSupport UBI com real?
Hi there. AccountSupport@ubi.com is our account support mailing email. Please send us a direct message with your account username and email address. We’d be happy to look into this further.
How do I change my Ubisoft password?
Navigate to your email inbox and locate the password change request email. Click on the password reset link provided within the email. In the pop-up that appears, type in a new password for your Ubisoft account, keeping in mind our password rules. Click on the Change button to confirm your new password.
How do I know if I have a Ubisoft account?
Navigate to the Link accounts section. Below, you’ll find an example of what your linked external accounts will look like on the Account Management site. Based on the image, you can see that a PlayStation Network ID, Xbox Gamertag, Google Account, and Steam account have been linked to this Ubisoft account.
How do you get Beaulo charm?
You can get them by subscribing to their channel. To make sure you are able to receive Twitch rewards, please register on the Twitch Drops website. How long does it take for my charm to appear in my inventory? All charms will be automatically added to the Ubisoft account linked to your Twitch profile.
How do I recover my Uplay account?
In the event you lose access to your Ubisoft Account, we will be happy to help you recover it. You can contact us via live chat between 11:00 – 19:30 (Mon – Fri) or 11:00 – 17:30 (Sat – Sun), for help with getting back into your account.
Why can I not connect to Ubisoft servers?
Check if the Ubisoft Connect Desktop App is set to offline mode. Check if any connectivity issues exist. Unlink and relink your PSN account from your Ubisoft Account. Rebuild your PS4 database.
How long do I have to wait to log into Uplay?
Hello, you should be able to login within 30 minutes of your last login attempt. Hello, you should be able to login within 30 minutes of your last login attempt.
How do I contact Ubisoft?
You can contact Ubisoft via their toll-free customer phone number at 919-460-9778.
What does a Ubisoft account do?
Every game that has been activated on your account will appear here. You can access them all via Ubisoft Connect for PC, get news and in-game content or view your achievements, Challenges and Rewards! Ubisoft Connect for PC will also make sure that your game stays updated all the time!
Is Ubisoft account safe?
Can I change my Ubisoft email?
To change the email address currently associated with your Ubisoft account: Head to the Account Information page. • Click the Edit button in the Private information section. Select Change next to your email address.
How long does it take for Ubisoft to respond?
48 hoursIt normally takes 48 hours for a response, but this can be longer during busy periods. I have checked your case and can see it is waiting in a queue.
How do I delete my Ubisoft account?
Closing your Ubisoft accountNavigate to the Account Management website and log in to your Ubisoft account.Click on the Account Information tile.Navigate to the Close your Ubisoft account section.Click on the Close button.More items…